This library has been created to answer the most common urgent questions that patients may have during treatment and to reduce the need for unnecessary communication with the clinic. Fortunately, true medical emergencies related to inflammatory arthritis, fibromyalgia, and their treatments are uncommon, and most situations can be managed safely by following the guidance provided here.
If your problem is not covered and it is causing you concern, please communicate with Dr. Hatem Eleishi through the Motawasel Patient Communication Platform (our call center will provide you with the username and password for your clinic account). If you believe your condition is a medical emergency, do not use Motawasel, as it is not intended for urgent communication; instead, seek immediate medical care at the emergency department of the nearest hospital.
1. I HAVE DEVELOPED A NEW MEDICAL PROBLEM
1.1 I have an infection.
1.2 I have developed a widespread itchy rash
1.3 I have developed mouth ulcers
1.4 I have developed blurred vision
1.5 I have severe nausea or vomiting
1.6 I have severe diarrhea
1.7 I have developed severe dizziness
1.8 I have developed shortness of breath
1.9 I have developed chest pain
1.10 I have developed a reaction at the side of the biological injection
2. I HAVE A QUESTION ABOUT MY MEDICATION
2.1 I accidentally took methotrexate every day instead of once weekly
2.2 I accidentally took folic acid on the same day as methotrexate
2.3 I accidentally missed a dose of my medication
2.4 My biological medication was left outside the refrigerator
2.5 I stored my biological medication in the freezer
2.6 The pharmacy dispensed an expired medication.
2.7 The pharmacy dispensed the wrong medication.
3. MY DISEASE HAS SUDDENLY BECOME MUCH WORSE
3.1 I think I am having a severe arthritis flare.
3.2 I have suddenly developed a painful swollen joint.
3.3 I am having an unusually severe fibromyalgia attack.
4. AN IMPORTANT EVENT HAS OCCURRED
4.1 I have just discovered that I am pregnant
4.2 I am planning to travel abroad
4.3 I need travel vaccinations
4.4 I am scheduled for surgery
4.5 I need urgent dental treatment